Shipping policy
Shipping Policy
Thank you for shopping with us. Below you will find important information regarding our shipping process.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed slightly. We will notify you if there is a significant delay.
Shipping Time
Estimated delivery times:
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United States: 7–14 business days
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Canada: 7–14 business days
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Europe: 7–14 business days
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International: 10–25 business days
Delivery times may vary depending on your location, customs processing, and carrier delays.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions on selected products or order amounts.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow 24–72 hours for tracking information to update.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer.
Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
We are not responsible for shipping delays caused by carriers, customs, weather, or other factors outside our control. If your package is lost, please contact the shipping carrier first. You may also contact us for assistance.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
Contact Us
If you have any questions about this Shipping Policy, please contact us through our store contact page or support email.